Zoho Reveals Contemporary Point-of-Sale System 'Zakya'

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Zoho Reveals Contemporary Point-of-Sale System 'Zakya'

Zoho Corp., a prominent player in cloud software, has introduced a novel point-of-sale (PoS) solution named Zakya, with the aim of empowering and optimizing operations for small and medium brick-and-mortar retail establishments throughout India. Boasting robust functionalities for inventory control, omnichannel sales, and improved customer interaction, this contemporary business platform pledges to assist retailers in attaining heightened efficiency and revenue expansion.

Key Factors Driving the Launch of Zakya

Zoho conducted an extensive survey encompassing more than 1,000 potential clients to grasp the pain points and expectations associated with a PoS solution. The foremost priorities identified included user-friendliness, cost-effectiveness, and the ability to conduct mobile billing.

With these requirements in mind, Zoho has meticulously designed Zakya as an economical yet potent PoS system to revolutionize the management of in-store sales, inventory, customer relations, and analytics for SMB retail establishments.

By merely utilizing a smartphone and Internet connection, Zakya can initiate the modernization of a retailer’s operations, thereby eliminating the necessity for substantial investments in legacy PoS terminals.

How Zakya Enhances Retail Operations

Zakya aims to enable retailers to devote more attention to efficiently serving customers rather than grappling with day-to-day operational tasks. Its features and advantages include:

Inventory Control

Zakya facilitates inventory cataloging, tracks stock levels, and monitors movement to reduce wastage and stock shortages. Features such as low stock alerts ensure timely replenishment and product availability for customers.

Omnichannel Retailing

The solution permits the acceptance of orders from various channels, including in-store, online, social media, and mobile apps, into a cohesive system with synchronized product catalogs and inventory levels across channels, ensuring consistent order fulfillment and customer experiences.

Mobile-Friendly Solution

Zakya transforms any Android smartphone into a billing terminal, allowing sales associates to accept payments on the go. Customers can self-checkout on the staff’s device without the need to wait in line.

Analytics and Reporting

The software generates reports with real-time analytics on the store’s sales performance, peak sales hours, top-selling items, and out-of-stock items, enabling retailers to identify opportunities for enhancing sales.

Cost and Implementation Benefits

Traditional hardware-based PoS systems entail significant setup costs for purchasing terminals, whereas Zakya eliminates this with zero setup charges, as it only requires a mobile device. With an annual fee of Rs. 6000, device mobility and affordability give Zakya a competitive edge for broader adoption by budget-conscious small retailers.

Quick registration and minimal in-store alterations ensure that retailers can begin leveraging Zakya’s capabilities within a day to enhance existing processes without requiring major overhauls.

The Future Outlook:

Backed by Zoho’s expertise in cloud technology and global presence, Zakya appears poised to expedite technology adoption and streamline operations among India’s small offline retailers.

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